Buyers FAQs

You can register with us by calling, visiting our office, or submitting your details online. We’ll ask about your preferences, budget, and timeline to match you with suitable homes.

You don’t need a mortgage in place to view, but we strongly recommend obtaining a Mortgage Agreement in Principle (AIP) first. This shows sellers you’re serious and gives you clarity on your budget.

An AIP is a statement from a lender confirming how much they’re willing to lend, based on your income and credit score. It’s not a formal mortgage offer but gives a strong starting point.

Think about layout, condition, natural light, noise levels, and potential for improvements. Don’t hesitate to ask our team questions — we know the properties and the local area inside out.

Yes, and many buyers do — especially in a fast-moving market. We’ll guide you through submitting a formal offer and will communicate clearly between you and the seller.

All offers are submitted to the seller in writing, along with your financial position and any related sale details. We’ll manage the negotiation process on your behalf and keep you informed throughout.

• We issue a Memorandum of Sale
• Both parties instruct solicitors
• You’ll need to submit a full mortgage application and book a survey
• The legal conveyancing process begins

Yes. A homebuyer’s survey or full building survey can identify any hidden issues and help you make an informed decision. Your lender will also carry out a valuation if you’re using a mortgage.

Your solicitor will:

• Review the draft contract and title documents
• Submit searches (e.g. local authority, environmental, water & drainage)
• Raise enquiries with the seller’s solicitor
• Manage exchange and completion of contracts

It typically takes 8–12 weeks from offer acceptance to completion, depending on the chain and solicitor response times. We’ll keep in regular contact to ensure you’re updated every step of the way.

Yes. We confirm their position (onward purchase, chain-free, probate, etc.) so you have transparency when making decisions.

You’ll pay a deposit (usually 10%), and both parties are now legally bound to complete. A completion date is set — often a week or two after exchange.

Once your solicitor transfers the remaining funds to the seller’s solicitor, we’ll receive authorisation to release the keys — and the property is officially yours!

Yes — we work closely with trusted local professionals who know the process and area well. Just ask, and we’ll be happy to introduce you.

No — our fee is paid by the seller. However, you may have costs such as your solicitor’s fees, mortgage fees, survey fees, and stamp duty.

Yes, but it depends on your financial position. If you require funds from your sale, you’ll need to be under offer first to be in a strong position. We can help you with both sides of the move.